Welcome to the VPN Resource Page

Pulse VPN

Information Technology offers College faculty and staff a method to remotely + securely connect to the College of Charleston campus network, referred to as Pulse VPN. Once connected to the Pulse VPN, you can access the following applications from a remote location such as, but not limited to:

  • Banner INB
  • Legacy SharePoint Server
  • U:/Drive
How Does it Work?

You can connect to Pulse VPN either through a client that can be installed on your desktop or through the web. It offers a secure connection using multifactor authentication that sends you a token via text messaging (SMS) to your personal or college provided cell phone. You will need this token and your College username and password to login to Pulse VPN successfully. Alternate methods of authentication are available for international travel or other special circumstances. We’re happy to work with you, please just notify the Information Technology Service Desk at itservicedesk@cofc.edu. 

How Can I Get Started?

(see https://youtu.be/Ll9HSPC3rPY

First, you must request access to Pulse VPN. Please complete the form at https://cofc.teamdynamix.com/TDClient/Requests/ServiceDet?ID=13575. The approval process may take up to 48 business hours.

If you need a PIN immedialetly (or a PIN reset), please open a chat session with the IT Service Desk.

Once your request has been processed and you have been notified by IT that you have access, you can connect successfully. Follow the steps below:

1.     Open up a web browser and navigate to clients.vpn.cofc.edu

2.     Choose the client that is compatible with your operating system and select Download.

3.     Open and follow the steps to install the client.

4.     Locate the application program on your machine called Pulse Secure- click on it to open.

5.     To add the connection, click on the plus sign button (+) in the Pulse Secure Window.

Select: Policy Secure (UAC) or Connect Secure (VPN)
Enter name: VPN
Enter server URL: token.vpn.cofc.edu

6.     Choose Add and then File>Connections>Connect to test it.

7.     You will be prompted to enter your username, VPN PIN/passcode, token, and then my.cofc.edu password.

Account Profile

Auth.cofc.edu allows you to view your Pulse VPN Account profile, security questions, and allows you to create pins for varying methods of tokens (SMS messaging, Software and Hardware tokens).

Supported Platforms and Client Installer Files

You can view a list of supported operating systems and browsers for Pulse VPN at http://clients.vpn.cofc.edu. You can also manually download the Pulse Clients for Windows and Mac operating sytems.